Telephone Procedures

To streamline the routing of incoming calls, our office utilizes an automated phone system Monday through Friday, from 9:00am to 12:00pm and 2:00pm to 4:00pm. This automated system also allows any caller the option of speaking directly to a receptionist. Our staff access and act upon their voice mail messages several times throughout the workday. If you should call during the lunch break, after office hours, or on the weekend, your call will be taken by our answering service. When necessary, the doctor on call will be paged and he will respond as soon as possible. Of course, calls regarding an emergency situation will be handled promptly at all times by our staff.

Appointment Procedures

Patients are seen by appointment or for an emergency. An appointment can be made Monday through Friday 8:00 a.m. to 5:00 p.m at our Decatur office, and Monday, Wednesday or Thursday from 8:00am to 5:00pm at our Conyers location. When making your appointment, please describe your condition to our staff. Please plan to arrive a few minutes early for your scheduled appointment. The doctors will always do their best to not keep you waiting. Please be sure to provide us with the telephone number where you can be reached during the day, in the event it is necessary to change your appointment. If you are unable to keep your appointment, please try to give us 48 hours notice. Should you request that your appointment be rescheduled, we will offer you the next available opening. 

DECATUR OFFICE
2665 North Decatur Road,
Suite 520
Decatur, GA 30033
404-299-2223 Phone
440-297-5003 FAX

CONYERS OFFICE
1380 Milstead Avenue,
Suite H
Conyers, GA 30012
770-388-0118 Phone
770-388-9441 FAX